Jobid=acdc5fa8b2f8 (0.0992)
Role overview
ENPICOM is building the enterprise software foundation for biologics discovery. Our customers are world-class discovery teams in large pharma, and adoption is what ultimately determines success.
We are hiring a Principal Scientific Account Lead to own the scientific relationship with our most strategic customers as well as with our newly obtained customers. This is a hands-on, senior role for someone who has lived drug discovery from the inside and can engage as a peer with immunologists, bioinformaticians, and platform leaders.
You will act at the intersection of science, product, and commercial execution, owning scientific pre-sales support, post-sales adoption, whilst being ENPICOM’s internal center of gravity for domain knowledge.
What you’ll do
Own scientific engagement across the account lifecycle
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Act as the primary scientific counterpart for enterprise customers, both new and existing.
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Leading discovery discussions, platform demos, and deep technical walkthroughs, both internally as well as with prospects and customers.
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Understand customer workflows, their potential pain points, and success criteria at a level that goes beyond surface requirements.
Support pre-sales (technical & scientific)
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Support sales in complex enterprise cycles by shaping the scientific narrative.
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Run demos, pilots, and PoC’s focused on real discovery workflows.
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Translate customer needs into clear technical and product implications.
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International travelling to both clients and conferences will be required for ~ 30% of your time.
Drive post-sales adoption and value realization
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Ensure successful onboarding, adoption, and long-term platform usage.
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Identify friction points early and work with internal teams to resolve them.
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Actively contribute to adoption and expansions by demonstrating scientific value and ROI.
Be the internal scientific reference
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Serve as a key internal stakeholder for product and roadmap discussions.
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Support Product Management with making informed decisions grounded by real customer discovery practice.
Represent the customer internally
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Bring structured, high-signal feedback from customers into ENPICOM.
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Support with aligning our science -, product -, and engineering departments around real-world discovery needs.
Who you are
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PhD in Immunology, Computational Biology, Bioinformatics, or a closely related field within Life Sciences.
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Hands-on experience in biologics discovery (antibodies, immune repertoires, or related modalities).
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Deep understanding on how discovery teams are actually working experimentally, computationally, and organizationally.
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Experience with NGS data and sequencing-driven workflows.
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Wet-lab background is preferred (although this does not have to be based on a recent experience).
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Comfortable in working with software platforms; not afraid of technical depth.
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Experience in working within a service delivery environment, preferably within antibodies and/or large molecules.
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Strong in relationship building, presentation and communications skills.
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Able to communicate fluently with both scientists and software/product teams.
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You’re curious an structured, but pragmatic.
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Fluent in English (both verbally and written), additional languages (German, Dutch, Spanish) are preferred.
What success looks like (first 12 months)
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Measurable increase in adoption and satisfaction across key enterprise accounts.
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Successful scientific demos and evaluations yielding new clients.
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Customers see you as a trusted peer, a partner and problem-solver, not just as a vendor.
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Product decisions are better informed by real customer discovery workflows.
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ENPICOM’s scientific credibility with enterprise customers is materially stronger.
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