jobid=A.0.0503
CUSTOMER SUPPORT TECHNICIAN, SOLAR/PV – DUTCH OR GERMAN OR FRENCH – ENPHASE ENERGY (HERTOGENBOSCH, NETHERLANDS)
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Customer Support Technician, Solar/PV – Dutch, German, or French | Enphase Energy | Hertogenbosch, Netherlands
Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it safer, more reliable, and scalable. Today, the Enphase Energy System enables users to generate, use, store, and sell their own power. Enphase is one of the most successful and innovative clean energy companies worldwide, with over 80 million products shipped across 160 countries.
About The Role
At Enphase, we pride ourselves on providing top-tier customer support to maximize our customers’ experience with our solar PV systems. We’re seeking passionate Customer Support Technicians to join our team in Den Bosch, contributing to the solar energy revolution. You will monitor, control, and troubleshoot PV systems, ensuring peak performance for our customers.
If you’re passionate about renewable energy and eager to make a meaningful impact, this role offers opportunities for growth, learning, and career development.
What You Will Do
- Assist homeowners and installers by resolving technical issues and supporting system commissioning via phone and email.
- Track and document customer cases, ensuring timely follow-up.
- Collaborate with Field Service Technicians and Field Applications Engineers to resolve complex issues.
- Utilize and update our support knowledge base, continuously enhancing your understanding of PV systems and technologies.
- Stay informed about industry trends to provide expert guidance to customers.
Additional Details
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Renewable Energy, Semiconductor Manufacturing
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